Wash Social Support at Norwegian Refugee Council (NRC)

Role Purpose

The purpose of the Social Support position is the day-to-day implementation of the core competency and related project activities.

Generic Responsibilities

Policy Compliance: Ensure adherence to NRC policies
Assistance Outreach: Ensure projects reach the most vulnerable and identify better ways to provide assistance
Document Management: Ensure proper filing of documents both in hard and soft copies
Data Collection: Carry out data collection as required
Documentation: Prepare and file relevant documents according to procedures
Partnership Cooperation: Cooperate with relevant partners and local authorities
Programme Implementation: Work with WASH and shelter coordinators and staff to implement activities according to the plan
Commitment to Values: Demonstrate commitment to NRC's mission, vision, and values

Specific Responsibilities

First Point of Contact: Act as the first point of contact between NRC and project participants
Transparency in Selection: Ensure transparency and accountability during beneficiary selection and verification
Coordination with Authorities: Coordinate with community leaders and local authorities
Verification Visits: Conduct household verification visits for vulnerable populations
Feedback Mechanisms: Establish complaints and feedback mechanisms
Community Mobilization: Lead community mobilization and disseminate essential information for distributions
Field Activity Follow-up: Implement all field activities within the project scope under the WASH and shelter programs
Inclusive Participation: Ensure equal participation by all segments of the IDPs, returnees, and hosting communities
Reporting: Prepare and submit organized field reports to the WASH and Shelter Coordinator
Additional Tasks: Perform any other task relevant to the position as requested by the line manager

Qualifications

Academic and Professional Qualifications

Degree in Hydraulics Engineering, Water Engineering, Construction/Civil Engineering, or relevant field

Relevant Experience

Minimum of 1 year experience in humanitarian organizations, preferably as a community mobilizer or in social support
Work experience in Ethiopian IDPs, returnees, and refugee camp contexts is advantageous
Fluency in Tigrigna and a fair understanding of English

Communication Skills

Wash Social Support