Head of Support Ethiopia

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An exciting opportunity to head up the Head of Support role for a leading international NGO working in Ethiopia, Addis Ababa.

What We Are Looking For

The Norwegian Refugee Council (NRC) is seeking a highly qualified, resilient and dynamic Head of Support (HoS) to structure and maintain processes, with a focus on empowering human resources and fostering a culture of efficiency and compliance.

More About the Role

The purpose of the Head of Support position is to ensure that all support functions are providing high quality and efficient support for programme implementation.

What You Will Do

• Line management for support managers of Finance, HR, Admin and Logistics and ICT.
• Member of the Country Management Group (CMG).
• Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements.
• Facilitate the support function's strategic input to the development of the Country Strategy and Plan of Action.
• Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans.
• Accountable for ensuring quality support to project implementation.
• Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs.

What You Will Bring

• Contribute actively and ensure solutions are reached in strategic and key operational matters in budget management, logistics, and human resources.
• Accountable for providing input on operational support to Country Strategy and Contingency Plan.
• Lead NRC internal policy and procedures development and reviews and contribute to strategic planning processes, including the development of efficient systems to achieve the set objectives in the country strategy.
• Ensure quality implementation of procurement and recruitment plans.
• Ensure quality implementation/monitoring of supply chain management.
• Responsible for organisational learning related to programme support, including technical capacity building.
• Regular follow ups in all geographical areas with the support departments and staff.

What We Offer

Duty Station: Ethiopia, Addis Ababa Contract: 24 months (fixed term contract – with possibility of extension) Travel: 30% Salary/Benefits: Grade 11 on NRC's Ethiopia national pay scale.

NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

This role is open to internal/NRC Ethiopian nationals.

How to Apply

Submit your application and CV in English, taking care to attach your latest CV. When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.

Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.

Only shortlisted candidates will be contacted. If you have any questions about this role, please email ho.recruitment@nrc.no with the job title as the subject line.

About Us

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC's work. We expect all employees to:

• Treat everyone with respect and dignity.
• Contribute to building a safe environment for all.
• Never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH).
• Always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH.

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