Senior, Training, Staff Development

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Kebronhill Microfinance Institution S.C. (KHMFI) pioneers accessible financial services, merging vision with action. Licensed by the National Bank of Ethiopia (MFI/071/2024) under Proclamation No. 626/2009, we champion community upliftment by blending profitability with social impact. Committed to regulatory integrity, we welcome Ethiopians, foreign nationals of Ethiopian origin, and organizations to join our journey. With a focus on innovation and inclusivity, KHMFI leads microfinance excellence, empowering individuals for a brighter future.

Position: Senior, Training, Staff Development

Place of Work: Head Office, Addis Ababa

Terms of Employment: Permanent

Salary: As per the institution's salary scale

Closing Date: June 1, 2026

Specific Duties and Responsibilities

• Conduct comprehensive Training Needs Assessments (TNA) across all branches and head office units
• Lead the full performance management cycle from target setting and monitoring to annual appraisals, ensuring all standards align with the company's strategic plan
• Utilize performance appraisal data to identify skill gaps and design targeted training interventions to enhance staff productivity and close performance gaps
• Design, develop, and facilitate high-impact training programs and workshops tailored to the microfinance sector, covering areas such as customer service, teller operations, and leadership development
• Collaborate with department heads to design and implement career development plans, mentorship programs, and succession planning frameworks to foster professional growth
• Coordinate end-to-end induction and orientation programs for new employees, ensuring immediate alignment with KHMFI's institutional culture, values, and operational standards
• Develop and maintain the institutional training manual and standardized operational procedures for staff capacity building
• Formulate and manage the annual training and development budget, ensuring cost-effective resource allocation and identifying external partnerships with consultants or educational institutions as needed
• Oversee the maintenance of comprehensive training and performance records. Evaluate program effectiveness through assessments, feedback, and observation, providing analytical reports to Human Capital Manager for continuous improvement
• Stay informed on microfinance industry trends, best practices, and modern pedagogical techniques to champion a culture of continuous learning and high performance
• Perform additional responsibilities as assigned by the supervisor

Education & Experience

• BA degree in human resource management, management or a related field
• 4/6 years of relevant experience specifically within the microfinance industry

Technical and Other Skills

• Strong instructional design, facilitation, and public speaking skills
• Deep understanding of training methodology, performance management, and organizational development
• Proven ability to translate business strategies into actionable learning initiatives
• Excellent project management skills with the ability to manage multiple training programs simultaneously
• Strong analytical skills with proficiency in data collection and reporting
• Demonstrated leadership, interpersonal, and communication skills
• High sense of ethics, integrity, and commitment to staff empowerment
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)

Required Skills

• Oral and written communication
• Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, PowerPoint
• Organizational skill
• Analytical skill

How to Apply

Qualified candidates should submit their CV, cover letter, non-returnable copies of credentials, and three professional references to: HR@kebronmfi.com

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