Receptionist / Admin Assistant

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Receptionist/Admin Assistant

The Receptionist/Admin Assistant is responsible for providing efficient administrative and clerical support while maintaining excellent communication and a professional attitude. The role involves assisting visitors, managing office communications, coordinating logistics, and supporting staff with administrative tasks, while upholding organizational values and ensuring smooth day-to-day office operations.

Qualification

• Bachelor’s degree in office management, secretarial sciences, or related field.

Experience

• Minimum of 1–2 years of relevant experience in office management (NGO experience is an advantage).
• Formal training in office procedures, Microsoft Office applications, and office equipment.
• Knowledge of office administration and basic bookkeeping procedures is a plus.

Language

• Proficiency in English and Amharic.
• Knowledge of a regional language is required.
• Additional national languages are an advantage.

Skills & Competencies

• Strong organizational, problem-solving, and multitasking skills.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Ability to work under pressure and manage time effectively.
• Strong team-building and coordination skills.
• Computer proficiency, including word processing and spreadsheets.
• Strong decision-making and analytical skills.
• Ability to maintain confidentiality and professionalism.

Key Responsibilities

• Manage incoming calls, direct them appropriately, and take messages.
• Greet and assist visitors professionally.
• Arrange and coordinate meetings, trainings, and workshops.
• Handle administrative tasks such as filing, data entry, scanning, and correspondence.
• Manage travel arrangements, hotel bookings, and guest accommodations.
• Maintain office records, documents, and visitor logs.
• Support staff with logistics, event coordination, and administrative needs.
• Prepare payment documentation and handle office-related financial processes.
• Monitor calendars and coordinate staff engagement activities.
• Perform other duties assigned by the supervisor.

Salary

• As per the organization’s scale.

Place of Work

• Head Office.

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