Program Assistant

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Program Assistant

The Program Assistant provides direct operational and program support to the Chief Commissioner, ensuring the smooth day-to-day functioning of the office. The PA coordinates schedules, correspondence, meetings, travel, and reminders, working closely with the Chief of Staff, Executive Assistant, Chief Protocol Officer, and other staff to enable the Chief Commissioner to focus on leadership and strategic priorities.

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Key Responsibilities

• Schedule Management: Manage the Chief Commissioner’s daily schedule, including reminders, updates, and follow-ups.
• Correspondence: Respond to emails, letters, and messages addressed directly to the Chief Commissioner, ensuring timely action.
• Meeting Coordination: Arrange and coordinate meetings, including scheduling, sending requests, and preparing necessary materials.
• Internal Liaison: Liaise with the Executive Assistant and Chief of Staff to ensure meetings, tasks, and priorities are coordinated.
• Protocol Support: Coordinate with the Chief Protocol Officer on visits, official events, and ceremonial engagements as required.
• Office Administration: Ensure the Chief Commissioner’s office is organized, tidy, and ready for work.
• Travel Logistics: Assist with domestic and international travel arrangements, including transport, accommodation, and itineraries.
• Task Tracking: Track and follow up on requests, instructions, and action items arising from meetings, correspondence, or daily tasks.
• Workflow Maintenance: Maintain close communication with office staff to ensure smooth workflow and task completion.
• Confidentiality: Handle sensitive information with discretion and maintain professionalism at all times.
• Operational Support: Perform other operational or support tasks assigned by the Chief of Staff or Chief Commissioner.

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Qualification and Experience

Education

• MA or BA degree in Public Administration, Management, International Relations, or related fields.

Experience

• BA Degree: Minimum of four (4) years of relevant professional experience.
• MA Degree: Minimum of two (2) years of relevant professional experience.
• Experience supporting senior public officials, NHRIs, or public institutions is an advantage.

Other Requirements

• Languages: Knowledge of Amharic and English; knowledge of additional local languages is an asset.
• Technical Skills: Proficient in office productivity tools, email, and calendar management software.
• Competencies: High integrity, discretion, tact, and professionalism in all program and operational support functions.

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